Please click on any of the icons
below to view Tom Hinton's On-line products and educational
resources:
NEW! From Speaker & Author Tom Hinton
LIMITED OFFER… Order it Today!
The Spirit
of Service DVD and CD: How to Create a Customer
Service Strategy for the 21st Century
Now, you can train your
front-line employees and supervisors using Tom
Hinton’s new DVD and CD version of The Spirit of
Service. This outstanding training program has
been completely updated using current customer
service case studies of outstanding companies and
organizations -- including Malcolm Baldrige Award
winners -- and top performing companies like
Starbucks, Google, and Southwest Airlines. This
program is an excellent training resource for
companies that want to improve their customer
service performance and introduce a powerful
customer relations strategy. Includes DVD, CD (audio version) and a copy of
The Spirit of Service book by Tom Hinton.
NEW! From Speaker & Author Tom Hinton
Order it Today!
Non-profit organizations will receive a 20% discount
Customer Focused Quality: What To Do On Monday
Morning
Explains why companies succeed -- attention to the
customer! This dynamic book by Hinton and Schaeffer
provides you with several well-tested business
principles to help you transform your company into a
customer-focused team. This book offers several
outstanding case studies from Malcolm Baldrige
National Quality Award winners and provides
quality-based processes to help your company
establish a reputation for greatness!
Price: $19.95
Leadership Lessons I Learned on the Links: Book One
Is a powerful new book for business leaders and
sales managers who want to improve their performance
and develop their leadership potential. It's
easy-to-read and apply in your daily workplace.
Every manager should have a copy of this book to
help them motivate and develop their team. Price: $10.95
10,000 Days: Finding Purpose, Peace and Passion for
the Rest of Your Life
(available after April 2008)
Tom Hinton's new book is a powerful,
spiritually-based self-help book that will help you
answer two significant questions: what is my higher
purpose in life? and, how can I live a life worth
remembering? Price: $21.95
